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Propane Safety

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Important Propane Safety Tips & Information

Thomas Brothers is dedicated to keeping your family safe and comfortable all year long.

Thomas Brothers has been in business for nearly 100 years, and is a second-generation family-owned, locally-based business. Our customers aren’t just account numbers in our computer system. You’re our neighbors, our friends, our family. Because of that, we are committed to propane delivery, propane tank installation and propane equipment service all done to the highest safety standards.


Between state, local and federal regulations and high safety standards set by the propane industry and propane companies like Thomas Brothers, propane has a very strong safety record.

But that’s not enough for us. We want you to be educated about using propane safely, so you can enjoy the benefits of propane without worry.

What do I do if I smell gas inside the house?

You need to know how to protect yourself, your family and your home if you smell gas.

First of all, do you know what propane gas smells like? An odorant is added to propane so it has a strong scent often described as being like rotten eggs.

If you smell that rotten-egg odor, you need to follow the steps below without delay. They are vital to protecting lives and property.

  • Put out candles, cigarettes and other ignition sources.
  • Get everyone out of the house IMMEDIATELY!
  • On your way out, do not use light switches, thermostats, telephones or appliances until you are out of the house and safely away from where you smelled gas.
  • Close the gas shutoff valve on the propane tank or cylinder if you can safely get to it.
  • Call 911 and Thomas Brothers when you are out of the house and a safe distance away from where you smelled gas.
  • Give emergency personnel and the propane service technicians time to carefully check for escaped gas and perform any repairs.
  • Stay away and don’t try to turn on the propane supply valve, even if you no longer smell gas.
  • The propane service technician has to repair the leak, thoroughly inspect all gas appliances and relight all pilots.
  • Wait until you have permission from emergency personnel or the propane service technician before you go back inside.

Want more propane safety tips? The Propane Education & Research Council (PERC) has created the informative videos below to tell you all about propane safety!

Thomas Brothers wants you to be safe. Contact us to learn more about propane safety, and our safe propane delivery, propane tank installation and propane appliance services.